Refund and Returns Policy

Last updated: Juky,08,2025

Thank you for choosing Shuffle Event and Management Private Limited.

If, for any reason, you are not completely satisfied with a purchase or service, we invite you to review our refund and return policy.

This policy outlines the terms under which refunds and returns are offered for products or services purchased through our platform or directly from our company.


Interpretation and Definitions

Interpretation
The words with initial capital letters have meanings defined under the following conditions. These definitions apply regardless of whether they appear in singular or plural.

Definitions

  • Company (referred to as “the Company”, “We”, “Us”, or “Our”) refers to Shuffle Event and Management Private Limited, located at:
    B-103, T3, NX BYTE, NX ONE, Plot No. 17, TechZone 4, Greater Noida, Gautam Buddha Nagar, UP-201381.

  • Goods refer to tangible items or services offered for sale or booking.

  • Orders mean a request by You to purchase Goods or book Services from Us.

  • Service refers to the event management and related services provided by the Company.

  • Website refers to Shuffle Event and Management Private Limited, accessible from https://storeshuffle.com/

  • You means the individual or legal entity accessing or using the Service or purchasing Goods.


Order Cancellation Rights

You have the right to cancel your Order within 14 days without giving any reason.

The deadline for canceling an order is 14 days from the date you received the Goods, or from the date on which a third party, not the carrier, and appointed by you, received the product.

To exercise your cancellation right, you must inform us clearly. You can contact us via:

📧 Email: shuffleevent6@gmail.com
📞 Phone: +91-9599-538-003

We will process your refund no later than 14 days from the date we receive the returned Goods or confirm service cancellation. The refund will be issued using the same payment method as your original order, with no additional fees.


Conditions for Returns

To be eligible for a return, please ensure that:

  • The Goods were purchased within the last 14 days.

  • The Goods are in their original packaging and condition.

  • The request includes a valid reason for return, along with proof of purchase.


Non-Returnable Items

The following items cannot be returned:

  • Customized or personalized products or services.

  • Perishable items or products with a limited shelf life.

  • Items unsealed after delivery, due to hygiene reasons.

  • Services that have already been delivered or partially completed (e.g., event planning or booking services already in execution).

  • Items mixed inseparably with other goods after delivery.

We reserve the right to deny returns that do not meet the above conditions.


Returning Goods

You are responsible for the cost and risk of returning Goods. Please return them to:

Shuffle Event and Management Private Limited
B-103, T3, NX BYTE, NX ONE, Plot No. 17,
TechZone 4, Greater Noida,
Gautam Buddha Nagar, UP-201381